Customer movement analytics provides you with a detailed view of how exactly customers utilize the shopping area, how they interact with the product zones and the store’s layout in general. Customer flow is precisely tracked thanks to the RTLS (real-time location system) and analysed in real-time.Request demo
Floor utilization by stay time – heat map
Exact customer path analytics
Browsing time trends
Product zones analytics
The application showed a zone with extra customer penetration, a more efficient distribution of goods will be required.
The ineffective time, such as passing through the entry zones and waiting in line, grew by 20%.
We have indicated a zone that loses up to 40% of potential visitors to neighbouring areas.
We are constantly looking for opportunities to improve service, provide a comfortable shopping experience in a comfortable modern environment, and Pygmalios's service helps us to apply it.
Your data fills me with optimism.
Based on the information collected from Pygmalios analytics solution, we plan to make changes and rethink our window strategy across the entire Mango chain in Slovakia.
I think that the presentation definitely fulfilled both, the promised agenda, as well as the expectations with which we agreed to it - and the particular demonstrations of how to compare and search within the online analytical tools were definitely inspirational to me personally.
Now we can see which parts of the store customers intuitively prefer during the week. This helps us to refine the planning of the work staff and meet our customers needs.
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